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答客問

FAQ

 

Booking

Is there has other special rate?

Please book the room throughwww.tango-hotels.com we offer the best price there.

Can I check-in early or late check-out?

Requests for early check-in or late check-out are honored as space permits. If the hotel you are visiting is full, we may be unable to grant your request.

I have two reservations in the same time,could you please provide connecting rooms or adjoining rooms to us?

Unfortunately, We do not have connecting rooms or adjoining rooms. However, we may arrange the same floor if it is available. Please inform us in advance.

What payment methods are accepted?

We accept Visa, MasterCard and American Express card Union pay card.

What is check in/check out time?

Check in is at 4 PM and check out is at 11 AM.

 

 

Facilities

We are thinking about meeting, what kind of dishes are you provide?

We provide delicious boxed lunch and deserts during your meetings, please contact us if you need further information.

Do you provide lnternet service in conference room?

Yes, We provide free Wifi service.

Is there have a conference room?

The Tango Hotel Taichung provides different kind of conference room.
Please contact us if you need our assistance.

Do you allow smoking on property?

We are sorry, Tango inn is Non-Smoking .

What kind of equipment do you have?

We do have business center, gymnasium, laundry room, restaurant and conference room offer for guest.

Do you have a baby cot and baby bath tub?

Yes, we have. Please inform us in advance.

Does the hotel provide breakfast? How much for the breakfast fee?

Except for the Room Only package, buffet breakfast is included for all guests.
Breakfast Service Hours：07：00–10：30

【Additional Breakfast Charges (per person)】
Adult(12 years old and above) breakfast $480.
Children(6 years old and above) breakfast charged $280.
Children under 5 years old are free of charge.

Is the coffee lunge free of charge?

In-house guests may enjoy 24-hour complimentary coffee at the 3F Lounge and 1F Lobby Bar.
For visitors, the usage fee is NT$250 per person, per hour.

Can i store my luggages after check - out or if i early check- in ?

YES. the guests can store their luggages after check - out or if the guest arrival early.

 

 

Traffic

Is parking available at the hotel?

Free parking.
The staff will direct you to the auxiliary parking areas.

 

 

Other

Do you exchange foreign currency?

Yes,we offer Euros、US、JPY、HK、CNY，exchange New Taiwan Dollars.

What should I do, if I lost or forgot something in my room?

Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team. we will also contact the guest to check guest lost and found iteams.